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STUDENT INFORMATION

Appeals & Complaints

We understand that raising an appeal or submitting a complaint can feel challenging.

This page is designed to guide you through the available appeals and complaints processes and to help you identify the correct form for your specific situation. We recognise that these matters can sometimes feel complex or overwhelming, and our aim is to make the process as clear and straightforward as possible.

Before submitting a form, we strongly encourage you to read the information provided below. Taking a moment to review the guidance will help ensure that your submission is directed through the correct process, contains the necessary information, and can be reviewed efficiently. This will support a fair and timely consideration of your case.

Academic Appeals

Academic appeals are used when you wish to formally challenge an academic decision. This may include assessment outcomes or decisions relating to academic misconduct.

Use this process if you are appealing:

An assessment result or academic decision
A decision relating to academic misconduct

-> Academic Appeal Form

-> Academic Misconduct Decision Appeal Form

Complaints & Non-Academic Appeals

Complaints and non-academic appeals are used to raise concerns that are not directly related to academic assessment. This may include issues relating to conduct, services, or learning experience.

Use this process if you are submitting: